
Author
Michelle Nowak
Independent Consultant
With over 30 years of experience, Michelle A. Nowak is a distinguished leader in the communications industry. She possesses extensive expertise in digital customer engagement, CRM, and BSS/OSS Product and Solutions management. Renowned for her in-depth knowledge of software products and solutions, Michelle drives innovation and operational excellence for communications companies around the globe. Her entrepreneurial, hands-on approach, coupled with a strong foundation in data-driven decision-making, consistently fuels revenue growth across products, solutions, and services.