Monique Krind-Jackson

Monique Krind-Jackson is a seasoned Senior Director and Project Management leader with over two decades of experience driving transformative programs, enhancing customer success strategies, and delivering scalable solutions for global enterprises. From leading complex, multi-million-dollar initiatives at IBM and AT&T to shaping customer delivery frameworks at Wavelo, she specializes in building high-performing teams, integrating Agile, Waterfall, and change management best practices, and aligning business goals with measurable outcomes.

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Her work consistently bridges the gap between strategy and execution—whether it's deploying enterprise cloud solutions, scaling customer success functions, or navigating large organizational change.