AI Data Liberation: Inside Boost’s Escape from the Telco Legacy Trap

Many telecom operators are struggling to realize the full potential of AI because their data is trapped in siloed, legacy BSS/OSS systems. At FutureNet World, industry leaders openly acknowledged that outdated IT stacks are blocking innovation and limiting AI return on investment.
But Boost Mobile is proving there’s a better way. Partnering with Wavelo, Boost has built a Digital Operator Platform (DOP) powered by event-driven architecture (EDA) — an approach that frees data from legacy constraints and makes it available for real-time decisioning and automation.
With EDA, every system interaction becomes an event — a live, dynamic signal that drives continuous improvement. The result? Boost can adapt faster, scale smarter, and deliver exceptional customer experiences. The company now enjoys an AI-ready foundation that transforms how it operates, paving the way for future growth and innovation.
As Wavelo CTO Hanno Liem and Head of Product Gary McDonald explain, EDA isn’t about replacing everything at once — it’s about liberating data step by step, integrating seamlessly with existing systems, and building a foundation for AI that’s real-time and reliable.
EDA’s power extends beyond customer systems. Through projects like the TM Forum Catalyst: Autonomous and Sustainable IoT Ecosystems at Scale, Wavelo is showing how event streaming can transform the management of large-scale connected devices — from drones to smart cities — with energy efficiency, speed, and intelligence.
EDA is redefining what’s possible for telcos. Boost Mobile’s success is proof that freeing data is the first step to unleashing AI’s true potential.
Read the full article by Richard Agnew on TelcoTitans: here
